Terms & Conditions

1. About These Terms

These Terms and Conditions (“Terms”) govern your use of the Oppein Home New Zealand website (oppeinfurniture.co.nz) and the purchase of goods from Oppein Furniture (“we”, “us”, “our”).

By using our website or placing an order, you agree to these Terms. If you do not agree, please do not use our website or place an order.

These Terms are governed by the laws of New Zealand. Any disputes will be subject to the exclusive jurisdiction of the New Zealand courts.

2. Your Consumer Rights

Nothing in these Terms limits or excludes your rights under:

• -The Consumer Guarantees Act 1993
• -The Fair Trading Act 1986
• -The Contract and Commercial Law Act 2017

These statutory rights are in addition to any rights you have under these Terms and cannot be waived or excluded.

3. Pricing and GST

All prices displayed on our website are in New Zealand Dollars (NZD) and are inclusive of GST at the current rate of 15%. Prices are subject to change without notice.

We take reasonable care to ensure prices are accurate. If a pricing error is identified after you have placed an order, we will contact you and offer you the option to proceed at the correct price or cancel your order for a full refund.

4. Orders and Contract Formation

Placing an order constitutes an offer to purchase goods at the price stated. Your order is accepted, and a binding contract formed, when we send you an order confirmation email.

We reserve the right to decline or cancel an order if:

• -An item becomes unavailable after your order is placed
• -There is a material error in the product description or price
• -We are unable to verify payment
• -We reasonably suspect fraudulent activity

If we cancel your order, we will issue a full refund to your original payment method.

5. Payment

Payment is required at the time of order. We accept Visa and Mastercard, processed securely by Stripe. We do not store your card details.

By providing payment information, you confirm that you are authorised to use the payment method and that the details are accurate.

6. Delivery

Delivery is subject to our Shipping & Delivery Policy, which forms part of these Terms. Risk of damage or loss passes to you on delivery. Ownership of goods passes to you once full payment has been received.

7. Returns and Refunds

Returns and refunds are subject to our Returns & Refunds Policy, which forms part of these Terms. Your rights under the Consumer Guarantees Act 1993 are not affected.

8. Product Information

We take reasonable care to ensure product descriptions, images, and specifications are accurate. However, minor variations in colour may occur due to screen settings and photography conditions.

Dimensions and specifications are provided as a guide. If precise measurements are critical, please contact us before ordering.

9. Intellectual Property

All content on this website - including product images, text, design, and branding - is owned by or licensed to Oppein Home New Zealand and is protected by New Zealand and international intellectual property law. You may not reproduce, distribute, or use our content without our prior written permission.

10. Website Use

You may use our website for lawful personal and non-commercial purposes only. You must not use our website in any way that is unlawful, harmful, or that interferes with its operation.

We reserve the right to restrict or terminate access to our website at any time without notice.

11. Limitation of Liability

To the maximum extent permitted by New Zealand law, our liability to you for any claim arising from your use of our website or purchase of goods is limited to the amount you paid for the relevant goods.

This limitation does not apply to any liability arising under the Consumer Guarantees Act 1993, for death or personal injury caused by our negligence, or where liability cannot be excluded by law.

12. Privacy

We handle your personal information in accordance with our Privacy Policy and the Privacy Act 2020 (NZ).

13. Changes to These Terms

We may update these Terms from time to time. The current version will always be available on this page. Continued use of our website after changes are published constitutes acceptance of the updated Terms.

14. Contact